We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
Hi, My daughter purchased "Magic Door" in Adopt me on the 10th of September. The items was advertised as 98 Robux (that price is currently visible in the store today, see screenshot.) However, it seems that 130 Robux was changed to her account. Is there a procedure for getting this adjusted or getting a refund?
Regards,
Malcolm
Attachments (1)
Screenshot 2....png
660 KB
0 Votes
1 Comments
Steven Zachary posted 3 months ago Admin
Hey Malcolm!
For assistance with Robux purchases, please contact Roblox's Support team at roblox.com/support. For privacy reasons, I have also removed the Proof of Purchase screenshot.
0 Votes